{"status":"success","Data":{"Title":"Privacy Policy","AppName":"Online Store","EffectiveDate":"2026-08-06","Sections":[{"Heading":"1. Introduction","Body":"This Privacy Policy explains what personal information we collect when you browse and shop with us, how we use it, who we share it with, and the choices you have. By creating an account or placing an order, you agree to the practices described here."},{"Heading":"2. Information We Collect","Body":"• Account details: your mobile number, name, and email address. We sign you in with a one-time password (OTP) sent by SMS — we never ask for a password.\n• Delivery addresses: the building, area, and street you save, along with the map coordinates of that address, so orders reach the right door.\n• Location data: your device location when you allow it, used to find your nearest store and to estimate delivery time and charges. See section 4.\n• Order and shopping activity: your cart, orders, payment method, delivery slot, returns, wishlists, recently viewed products, and previously purchased items.\n• Device information: device model, operating system, app version, a device identifier, and your push notification (FCM) token.\n• Messages you send us: Contact Us enquiries, order cancellation reasons, out-of-stock replacement choices, and delivery instructions.\n• Job applications: if you apply through the Careers section, the CV/résumé you upload plus the details on the application form (nationality, current location, experience, and cover letter).\n• Profile photo: only if you choose to upload one."},{"Heading":"3. How We Use Your Information","Body":"• To create and secure your account and verify your mobile number.\n• To show you the catalogue, prices, and stock of the store that serves your location.\n• To process, pack, deliver, and invoice your orders, and to handle cancellations and returns.\n• To calculate delivery charges, minimum order values, and estimated delivery times.\n• To send you order updates, delivery alerts, and — where you have not opted out — offers and promotions.\n• To personalise your experience, such as showing items you bought before or viewed recently.\n• To respond to your enquiries and provide customer support.\n• To assess job applications you submit through the Careers section.\n• To detect and prevent fraud, misuse, and abuse, and to meet our legal and tax obligations."},{"Heading":"4. Location Data","Body":"• With your permission, we use your device GPS to identify the nearest store that delivers to you and to work out the distance-based delivery charge and estimated arrival time.\n• We also use the coordinates of the delivery addresses you save for the same purpose.\n• Location is collected while you are using the app. We do not track your location in the background or when the app is closed.\n• You can refuse or withdraw location permission in your device settings at any time. If you do, you can still set a delivery address manually, but we may not be able to identify the correct store or calculate delivery accurately."},{"Heading":"5. How We Share Information","Body":"• With our stores and delivery riders, who receive the order details, delivery address, and contact number needed to fulfil and deliver your order.\n• With service providers who operate the app on our behalf — including mapping and geocoding, push notification, SMS, hosting, and file storage providers — strictly to deliver the service.\n• With payment providers when you pay online, to process and confirm your payment. We do not store your full card details.\n• When required by law, regulation, or legal process, or to protect the rights, safety, and property of our customers, staff, or business.\n• If our business is sold or reorganised, your information may transfer as part of that transaction.\n• We do not sell your personal information."},{"Heading":"6. Notifications and Marketing","Body":"We send push notifications about order confirmation, packing, dispatch, delivery, and out-of-stock items that need your decision. We may also send offers and promotional messages. You can turn notifications off in your device settings — service messages about an order you have placed may still be sent by SMS, since they are needed to complete that order."},{"Heading":"7. Data Security and Retention","Body":"• Your data travels over encrypted connections and is held on access-controlled systems.\n• No method of transmission or storage is completely secure, so we cannot guarantee absolute security.\n• We keep your account information for as long as your account is active. Order, invoice, and payment records are kept for the period required by applicable tax and commercial law even after you close your account.\n• Job application material is retained for our recruitment records and deleted when it is no longer needed."},{"Heading":"8. Your Rights and Choices","Body":"• You may access, correct, or update your profile details and saved addresses in the app at any time.\n• You may delete your account at any time from inside the app: Account → Delete account. This permanently removes your profile, saved addresses, wishlists and cart. You do not need to contact us to do it.\n• You may request a copy of your personal data, or ask us to correct it.\n• You may withdraw permissions you previously gave, such as location or notifications.\n• You may object to marketing messages at any time without affecting your ability to order.\n• Some information must be retained where the law requires it, even after an account is deleted.\n• To exercise any of these rights, contact us using the details in section 11."},{"Heading":"9. Children","Body":"Our service is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it."},{"Heading":"10. Changes to This Policy","Body":"We may update this Privacy Policy from time to time. The current version is always available in the app, and the effective date shown above tells you when it last changed. Continuing to use the app after an update means you accept the revised policy."},{"Heading":"11. Contact Us","Body":"If you have any questions about this Privacy Policy or about how your personal information is handled, please contact us through the Contact Us section of the app."}]}}